Shipping Policy – United Pharmacy Store

At United Pharmacy Store, we’re committed to delivering your medications safely, promptly, and discreetly—whether you’re located here in Brooklyn or anywhere across the globe. Please review our shipping policy to understand how we process and deliver your orders.

📍 About United Pharmacy Store Shipping

United Pharmacy Store ships both prescription and over-the-counter medications across the United States and to many international destinations. We take every precaution to ensure secure packaging, reliable tracking, and timely delivery of your healthcare products.

🕒 Processing Time

  • Prescription Orders: Typically processed within 1–2 business days after a valid prescription is received and verified by our licensed pharmacists.
  • Over-the-Counter Orders: Usually processed within 24 hours on business days.
  • Orders placed after 3 PM EST or on weekends/holidays will begin processing the next business day.

Note: Processing times may be longer during high-volume periods or if prescription verification is delayed.

🚚 Shipping Options

We offer multiple shipping options depending on your location:

🇺🇸 Domestic Shipping (USA)

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days
  • Local Pickup (Brooklyn only): Free, same-day pickup available during store hours at our pharmacy:
    556 Grand St, Brooklyn, NY 11211

🌍 International Shipping

  • Standard International: 10–21 business days (depending on country and customs)
  • Express International: 5–10 business days
  • Customs & Duties: Recipients are responsible for any import duties or local taxes imposed by their country.

Important: Please ensure that the medications you order are permitted in your country. United Pharmacy Store is not responsible for items held or denied by customs.

📦 Discreet Packaging

All orders are shipped in plain, unmarked packaging to ensure complete privacy. No medication names or pharmacy identifiers appear on the box or label. Your health is personal, and we keep it that way.

📍 Tracking Information

Once your order is shipped, you will receive an email with tracking details. You can monitor your shipment’s progress at any time through your customer dashboard or the shipping carrier’s website.

If you have trouble tracking your order, contact us at:
📧 support@unitedpharmacystore.com

❗ Shipping Restrictions

  • Prescription Medications: Can only be shipped after proper verification of your prescription.
  • Controlled Substances: May not be eligible for shipping to certain regions due to legal restrictions.
  • P.O. Boxes & APO/FPO: We can ship to P.O. boxes and military addresses within the U.S., but some delivery timeframes may vary.

🛑 Lost or Delayed Packages

If your package is delayed beyond the estimated delivery window or marked as delivered but not received:

  • Please check with your local courier and neighbors first.
  • If the issue persists, contact our support team. We’ll investigate with the carrier and assist with a resolution.

While United Pharmacy Store is not responsible for carrier-related delays, we will work with you to resolve issues promptly.

🔁 Returns Due to Shipping Errors

If you receive the wrong item or your order was damaged in transit, please notify us within 3 business days of delivery. We’ll provide instructions for returns or reshipments.

Contact Us for Shipping Help

Questions about shipping? Need help tracking your order? Contact our friendly customer service team:

📍 United Pharmacy Store
556 Grand St, Brooklyn, NY 11211
📧 support@unitedpharmacystore.com